Privacy Policy
Effective Date: February 20, 2026
1. Information We Collect
- Contact form submissions: Name, company name (optional), email, phone, property address (optional), inquiry type, and message.
- Portal account data: When owner or tenant portals are active, we collect login credentials (email and encrypted password) and account activity logs.
- Analytics data: Browser type, device type, IP address, pages visited, and time on site via cookies and similar technologies (Google Analytics).
2. How We Use Your Information
- To respond to inquiries, prepare property management proposals, and communicate about services.
- To manage owner accounts, financial reporting, and tenant communications through the portal.
- To improve site performance using aggregated analytics data.
- We do not use your information for third-party advertising.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with service providers who help operate the site or deliver services, and with legal authorities if required by law. Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose.
4. SMS Communications
By providing your phone number and consenting to SMS communications, you agree to receive text messages from Olivewood Management regarding:
- Account updates and owner portal notifications
- Property management updates, maintenance coordination, and inspection notices
- Lease renewals, rent reminders, and financial reporting alerts
- Responses to inquiries submitted through our contact forms
Message frequency varies based on account activity and your property management needs.
Message and data rates may apply. Standard carrier rates for SMS and data apply depending on your mobile plan.
Opt-Out: You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE to any message. You may also email Info@OlivewoodManagement.com to be removed from SMS communications.
Help: Reply HELP to any SMS message for assistance, or contact us at 281-652-5403.
Contact: If you have questions about this policy or wish to contact us regarding your SMS communications, please email Info@OlivewoodManagement.com, call 281-652-5403, or use our contact form at https://olivewoodmanagement.com/contact.
5. Cookies and Tracking
We use cookies for site analytics. You can opt out of Google Analytics at Google Analytics Opt-out.
6. Your Rights (Texas Residents — TDPSA)
Under the Texas Data Privacy and Security Act, Texas residents have the right to know, access, correct, and request deletion of their personal data. To exercise these rights, email Info@OlivewoodManagement.com with "Privacy Request" in the subject line.
7. Security
We take reasonable technical and organizational measures to protect your information. No method of internet transmission is 100% secure.
8. Contact
Olivewood Management
Email: Info@OlivewoodManagement.com
Phone: 281-652-5403